FlightClaimEU, part of CCN’s Group aviation activity, expands its global footprint to India.
FlightClaimEU supports, advises and assists passengers in case of a flight disruption (delay/cancellation/denied boarding) in acquisition of a compensation under EU regulation (EC261). The legal assistance service is already offered in 15 countries of the European Union, and now FlightClaimEU has introduced its service to India- the second largest market globally containing over one billion citizens.
Cees Werff, Group CEO of CCN, explains: ‘More and more Indian travellers are coming to Europe for business and leisure, or deploy Europe to fly intercontinentally. Travellers in general are not familiar with their rights as passengers under this EU regulation. Besides, airline carriers are not actively informing their clients of such rights in case of a flight disruption. It is therefore the primary mission of FlightClaimEU to inform travellers about their rights and educate airline carriers to treat their customers fairly. The expansion to India results in an even greater number of travellers worldwide to support with legal aviation service. During the course of this year we will expand our services to China as well.”