Claims Corporation Network (“CCN”), a European TPA Claims Management Service firm is pleased to announce that it has chosen to integrate the ground-breaking live video collaboration technology, ClaimXperience, into its EU operations. ClaimXperience is a product of Verisk Analytics Inc. (“Verisk”) (VRSK:NASDAQ), a leading global data analytics company focused on modernising the insurance industry.
ClaimXperience paves the way for CCN to provide better and faster claim settlements whilst also improving their customer service and operational efficiency. ClaimXperience provides the insured a direct way to engage personally with CCN adjusters and its clients by simply using the camera of their mobile device. Users can stream live video of damage to property and contents, share photographs, and save documents to a personal claims file—all gathered together to facilitate the claim and shorten the claim lifecycle.
“We are excited to see ClaimXperience improve the experience of CCN’s international insurance customers throughout the EU,” said Dr. Milan Simic, Managing Director of Global Business Development at Verisk Insurance Solutions. “Verisk is committed to being the technology solutions provider that delivers the tools the insurance industry needs for making the claims experience simple, engaging, and efficient.”
“We firmly believe that video collaboration is going to be a key part of the future of claims management and so we have selected Verisk based on their long-standing history and experience,” said Cees Werff President & CEO of CCN. “Over the last few months, we have been utilizing ClaimXperience in our business across multiple countries and are confident that in Verisk, we have selected a provider who will enable us to deliver better service to our clients and their customers.”